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Kouryer

Frequently asked questions

About the service, compliance and deliverability, pricing and the contract.

If yours is not here, write to us. We reply within one business day.

The service

How do you pick the companies you reach out to?

We start with a conversation about your ideal client: industry, company size, market and the person who makes the decision. Then we look for companies that match that profile and check each one on its website. A company only makes the list if we can say something specific about it. You see the list in your panel before we reach out to the first company.

Who handles the conversation with interested buyers?

Your manager, on your behalf and in the tone agreed before launch, usually within a few business hours. They flag interested leads in your panel, book the time on your calendar and send a reminder. Anything that needs your decision, such as a pricing question outside your offer, goes to the top of the list.

What does the first contact with a company look like?

Every message is written for one company and one person. It carries one observation from their website, one useful tip and a question about whether we may send a proposal. Tone, offer and the scope of what we promise on your behalf are agreed with you, and you approve the first drafts before launch.

Which markets do you cover?

The US, the UK, Ireland, Australia, Western Europe and Poland. Target markets and the outreach language are agreed before launch, and the number of markets depends on your plan.

What do I see in the client panel?

Picked companies with their card and why they fit, the outreach history with each one, replies with their status, booked calls and weekly reports. Anything waiting for your decision sits at the top.

How often do I talk to my manager?

Every week. On Start your manager sends you a written weekly summary, on Growth you get a 15-minute call and on Scale a 30-minute call. The weekly report is in every plan, in your panel and in your inbox.

What are you accountable for, and how do I check it?

Everything that leads to a call: the number of picked and checked companies per month written into your plan, launch within 21 days, an answer to every interested reply within your plan's window and a weekly report. You can see each of these in your panel. How many calls turn into deals also depends on your offer, which is why your manager refines the client profile and the messaging with you every week.

Compliance and safety

Is my domain safe?

Yes. Outreach goes out from separate addresses similar to yours, prepared as part of the setup fee. Your main domain, the one you use with clients and on invoices, takes no part in the campaign, so nothing puts it at risk.

Is this kind of first contact legal?

Yes, when it follows the rules of the recipient's country. In the US, the UK (to companies) and Australia (to published addresses with an offer relevant to the role), a first message to a business is allowed with a clear sender and an easy opt-out. Poland and Germany require consent for email marketing, so there our first message sells nothing: it gives value and asks whether we may send a proposal.

What happens when someone asks to opt out?

They are removed at once from every campaign, including future ones. Every message has a clear sender and a simple way to opt out, because the law requires it and because that is what honest correspondence looks like.

How is this different from a mass mailing?

A mass mailing sends one message to a whole list. We first pick companies that match your client profile, check each one and reach out to it personally, with a specific observation. A company that does not fit never hears from us.

Pricing and contract

How much does B2B client acquisition with Kouryer cost?

The subscription is $1,290, $2,490 or $3,990 per month, depending on the plan, plus a one-time $390 setup fee for your client profile, the first company list, the messaging and the separate outreach addresses. We start with a 3-month term.

How long does launch take and what does the setup fee cover?

The first companies hear from us by day 21 at the latest. The setup fee ($390, one-time and non-refundable) covers your ideal client profile, the first list of picked companies, the messaging for your approval and preparing separate outreach addresses.

How long is the contract?

We start with a 3-month term. The first weeks go into preparation, and many replies only come after the second or third touchpoint, so this period gives you an honest picture of how the market responds to your offer.

Can I change plans later?

Yes, from the next billing month. When you move up we prepare extra outreach addresses, so the new limits start a few days later.

Does a longer subscription cost less?

Yes. A subscription that runs without a break earns a loyalty discount: 5% after 3 months, 10% after 6, 15% after 9, 20% after 12, 25% after 18, 30% after 24. It covers the whole subscription on your account, not the setup fee, and we recalculate it at every renewal. If a payment fails you have 14 days to pay, and a pause once a year only moves the tenure start. Tenure resets when you cancel yourself or do not pay within 14 days.

Tell us who your ideal client is

Describe your company and the market where you want clients. Within one business day we reply with a proposed client profile and plan.